Terms of Service
Last updated: 22 Oct 2025
1. Overview
Welcome to ikiwibird.com (the “Site”), operated by
YAMASUN CAPITAL LIMITED (“KiWiBiRD”, “we”, “us”, “our”).
By accessing the Site and/or purchasing from us, you agree to these Terms of Service (“Terms”),
as well as any policies referenced here (e.g., Privacy Policy, Shipping Policy, Returns & Refunds Policy).
Our store may integrate third-party services (payments, logistics, analytics, etc.). New features or tools
are also subject to these Terms.
2. Online Store Terms & Eligibility
You confirm you are of the age of majority in your place of residence, or you have obtained
parental/guardian consent for any minor dependents using the Site. You will not use the Site for
unlawful or unauthorized purposes and will comply with applicable laws.
3. Account Registration & Security
You may create an account to streamline checkout. You are responsible for maintaining the confidentiality
of your credentials and for all activities under your account. Notify us promptly of any unauthorized use.
4. Product Information & Availability
We aim to display products, specifications, pricing, and availability accurately, but occasional errors may occur.
We may correct errors, update information, or cancel orders (including after submission) where information is
inaccurate, with a refund where applicable.
5. Orders, Acceptance & Cancellations
Your order is an offer to buy; acceptance occurs when we dispatch the goods (or otherwise confirm acceptance).
We may refuse or cancel any order (e.g., suspected fraud, stock issues, pricing or listing errors) and will refund
amounts paid if applicable. If you request cancellations/changes, please see our
Shipping Policy for time limits and process.
6. Pricing, Taxes & Promotions
Prices may change without notice. Applicable taxes/fees are shown at checkout where required by law.
Promotions and coupon codes may carry additional terms and may be modified or withdrawn at any time.
7. Payment
We use secure payment processors. By submitting payment details, you authorize the charge for your order and
any applicable taxes/fees. We do not store full card numbers on our servers.
8. Shipping, Risk of Loss & Title
Shipping options, fees, and estimated timeframes are shown at checkout and/or in our
Shipping Policy. Title and risk of loss transfer upon delivery to the carrier or as required
by local law. Delays may occur due to carrier capacity, customs, weather, or peak seasons.
9. Returns, Exchanges & Refunds
Please refer to our Returns & Refunds Policy for eligibility windows, condition requirements,
and instructions. Certain items may be non-returnable due to hygiene/safety or other legal reasons.
10. User Content (Reviews, Feedback, Submissions)
If you submit reviews, comments, ideas, or other content (“User Content”), you grant us a worldwide,
non-exclusive, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such
content in connection with our business. You are solely responsible for your content and for ensuring it does not
infringe third-party rights or violate laws. We may moderate or remove content at our discretion.
11. Third-Party Services & Links
The Site may contain links to or integrations with third-party websites, apps, tools, or services. Those are
provided “as is” and governed by third-party terms and privacy policies. We are not responsible for third-party
content, accuracy, availability, or practices.
12. Prohibited Uses
You agree not to:
- use the Site for unlawful purposes;
- infringe intellectual property or privacy rights;
- submit false, misleading, or harmful content/code (e.g., malware);
- collect others’ data without consent;
- bypass or interfere with security features or platform restrictions;
- spam, scrape, or perform automated data extraction not permitted by us.
We may suspend or terminate access for violations.
13. Intellectual Property
All content on the Site (text, graphics, logos, product images, software, etc.) is owned by or licensed to us and
protected by applicable laws. You may not reproduce, modify, or distribute Site content except as permitted by law
or with our prior written consent.
14. Warranties & Disclaimers
Except as expressly stated in writing, the Site and products are provided “as is” and “as available”,
without warranties of any kind, whether express or implied (including merchantability, fitness for a particular
purpose, title, and non-infringement). We do not warrant uninterrupted, timely, secure, or error-free operation.
15. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential,
or punitive damages, or for lost profits/revenue/data, arising out of or relating to your use of the Site or
purchase of products, even if advised of the possibility. Where liability cannot be excluded, it is limited to the
amount you paid for the relevant order. Nothing in these Terms limits liability that cannot be limited under
applicable law (e.g., fraud, death/personal injury caused by negligence, or statutory consumer rights).
16. Indemnification
You agree to indemnify and hold harmless YAMASUN CAPITAL LIMITED, its affiliates and service
providers from claims, losses, liabilities, damages, costs, and fees (including reasonable legal fees) arising from
your breach of these Terms or violation of any law or third-party rights.
17. Force Majeure
We are not responsible for any delay or failure to perform due to events beyond our reasonable control, including
but not limited to natural disasters, epidemics, labor disputes, acts of government, war, terrorism, power or
internet failures, or platform outages.
18. Privacy
Your submission of personal data is governed by our Privacy Policy (see Site footer). Please
review it to understand how we collect, use, and share information.
19. Changes to the Site or Terms
We may modify the Site, products, and these Terms at any time. Changes take effect when posted on the Site.
Your continued use after changes constitutes acceptance of the updated Terms.
20. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute shall be submitted to the
competent courts of England and Wales, unless mandatory consumer protection laws of your country of residence
provide otherwise.
21. Contact & Company Information
YAMASUN CAPITAL LIMITED
Registered office: Burrell House, 44 Broadway, London, United Kingdom, E15 1XH
Contact: support@ikiwibird.com